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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

Delta Launches Membership Program for Private Air Travel

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On Wednesday, Delta Air Lines (NYSE: DAL) joined the ranks of companies trying to attract high-end clients with private jet travel memberships. Delta Air Lines’ subsidiary, Delta Private Jets, is now offering a Sky Access online membership program which gives flyers unlimited access to empty leg flights and fixed hourly rate private jet travel, reports the Cincinnati Business Journal.

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BMW, Mercedes and Porsche: Revved Up for Subscriptions

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Car subscriptions have been growing in popularity over the last year or so, with many auto makers getting in on the action including Hyundai, Cadillac, Ford, Lincoln and Volvo, to name a few. In this week’s subscription headlines, three luxury car makers – BMW, Mercedes-Benz and Porsche – are bringing their own subscription products to market. They announced the news at the Detroit Auto Show.

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Denver Post Puts Up Paywall and Moves Out of Pricey Downtown Digs

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The Denver Post is the latest newspaper to put up a paywall. Effective yesterday, readers must pay $11.99 a month to get online access to more than a handful of stories, reports the Denver Business Journal. The Post has not yet specified the number of stories in its per-month threshold. In the past, The Post only charged a subscription fee for the print version of the paper. Some content will remain free like the site’s marijuana-related sister site, The Cannabist, and its entertainment site, The Know.

Denver Post Puts Up Paywall and Moves Out of Pricey Downtown Digs Read More »

SiriusXM Launches New Personalized, Smart Content Listening Experience

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If you were craving a more personalized satellite radio experience, SiriusXM heard you. Yesterday SiriusXM and FCA US LLC announced they were launching the next generation of in-car audio entertainment, complete with a personalized listening experience with more variety, smart content recommendations and on-demand radio. Debuting yesterday, the new ‘best-in-class’ listening experience will first be available to SiriusXM All Access subscribers in the 2019 Ram 1500 truck on a 12-inch display touch screen.

SiriusXM Launches New Personalized, Smart Content Listening Experience Read More »

Facebook Makes Major Changes to News Feed to Focus on Personal Posts

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Last week Facebook founder and CEO Mark Zuckerberg announced the social media platform will be making major changes to its news feed, focusing more on personal posts from friends and family and less on public content like news posts. According to Zuckerberg’s post, the company has done research that shows that connecting with each other strengthens our relationships, improving our well-being and happiness, but reading articles and watching videos ‘may not be as good.’ Content from businesses, brands and media will be featured less prominently.

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Weekly Subscription News: Oreo, Apple and Amazon

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In the subscription headlines this week, Oreo has a cookie club and you can subscribe to it on Amazon, Cengage Learning rolls out an unlimited subscription and, after two years of profits, the Washington Post plans to expand its newsroom. Also this week, Workday is going to give Salesforce a run for its money, Skyword raises $25 million, and developers can now offer subscription add-ons in Microsoft Store Apps.

Weekly Subscription News: Oreo, Apple and Amazon Read More »

Five on Friday: Media, Membership and Marketing

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In this weeks edition of Five on Friday, eMarketer shares some surprising facts about how we spend time with media, Media Post reports on Gannetts shift toward membership, member James Hammond is appointed CEO of New Generation Research, Amazon plans a push into digital advertising in the New Year, and CMS Wire offers marketing automation trends to watch in 2018.

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Chargebee Adds Email Notifications to Subscription Management Services

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Subscription management and recurring billing platform Chargebee has added email notifications to its offerings for subscription companies. With the new email notifications, companies can contact their customers directly about transactions such as reminders about auto-renewing subscriptions, credit card expiration dates, pending refunds, unpaid invoices, completed payments, cancellations, and more. Companies can segment their customer audiences and then personalize branded messages to better engage their subscribers.

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eHarmony to Pay More than $2 Million to Settle California Claims

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Apparently, breaking up is hard to do, or at least expensive to do. eHarmony has been ordered to pay more than $2 million to settle a consumer protection lawsuit filed in California by four separate counties and the city of Santa Monica. According to Crowell & Moring’s Retail & Consumer Products Law Observer, eHarmony will pay up to $1 million to consumers who were enrolled in the company’s automatic subscription program between March 10, 2012 and December 13, 2016. eHarmony will pay an additional $1.28 million in civil penalties to the municipalities who sued eHarmony.

eHarmony to Pay More than $2 Million to Settle California Claims Read More »

Hulu Grows to 17 Million Paid Subscribers, a 40 Percent Increase

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Hulu kicked off the New Year with a big announcement. The Netflix streaming video rival has grown to 17 million total subscribers at the end of 2017. This figure includes subscribers to its on-demand subscription services and live TV plans in the U.S. This is an increase of 5 million subscribers, or 40 percent, over 2016. Hulu said it now has an audience of approximately 54 million total unique viewers. By comparison, at the end of the third quarter, Netflix had 104.02 million paid members.

Hulu Grows to 17 Million Paid Subscribers, a 40 Percent Increase Read More »