This $3.4 million settlement offers four key warnings for subscription businesses, especially those in media and streaming.
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New Cornell-backed research shows how subscription programs influence long-term behavior, shift wallet share, and extend loyalty—even post-churn.
How subscription teams are using journey maps to identify churn risks, streamline onboarding, and improve retention at every stage of the customer lifecycle
Verizon is phasing out long-standing subscriber perks starting September 1, signaling a broader shift toward streamlined pricing and plan migration strategies.
Trump’s 60-day ultimatum accelerates subscription-style healthcare models, with Eli Lilly, Pfizer, and Novo Nordisk embracing platforms that combine telehealth, cash pay, and recurring medication delivery.
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Paavana Kumar breaks down the new disclosure, consent, and cancellation rules subscription businesses must follow under the FTC’s Click-to-Cancel Rule and stricter state laws.
Strategic catalog acquisitions and international expansion helped Reservoir grow recurring digital revenue—offering valuable lessons for streamers and subscription businesses alike.
Discover where your customers cancel subscriptions and learn actionable strategies to reduce churn, improve retention, and strengthen customer relationships.
Learn how subscription businesses are cutting payment costs through analytics, downgrade reduction, ACH incentives, and smarter routing.
Learn how to address payment experience-related issues to transform customer relationships, reduce churn, lower costs, and increase lifetime value.
What every B2C subscription executive needs to know about enterprise sales, pricing, and operations before expanding into B2B
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Record Xfinity Mobile growth and narrowing Peacock losses highlight convergence strategy as broadband churn remains challenged
With 427,000 subscribers and SEK 725 million in 2024 revenue, the all-you-can-read magazine platform now becomes a wholly owned part of Bonnier’s subscription media portfolio
Premium streamer delivers 530K U.S. OTT adds in Q4; sets growth path post-Lionsgate split
Learn from Mark Roth of Cobalt Law about the FTC’s negative option rule, new state laws, and what subscription businesses must do.
Disney eliminates 200+ jobs across ABC News, Freeform, and FX as part of last week’s layoffs, raising questions about the future of its subscription strategy.
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