Robert Skrob of Membership Services shares insight on how to create a cancellation process that helps retain subscribers or win them back.
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Robert Skrob
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Robert Skrob of Membership Services discusses why customer onboarding is so critical to subscription companies.
WarnerMedia and Discovery complete merger; DoorDash launches a student subscription; Apple streams MLB.
It seems counterintuitive, but providing a positive customer cancellation experience actually leads to improved customer retention.
Day #4 of Subscription Show 2020 included a VIP session with Robert Skrob of Membership Services, sessions, demos and more.
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