CDS Global is the operating system for relationship-based revenue.

Other solutions see pieces. CDS Global unifies every interaction across the entire customer relationship—attract, convert, bill, fulfill, support, engage, and analyze—in one connected engine for recurring and one-time revenue.

CDS Global, a Hearst subsidiary, helps organizations manage recurring and one-time revenue across digital and physical channels by unifying acquisition, billing, payments, print, fulfillment, mail, support, and data. With more than 50 years of experience, CDS Global supports media and publishing brands, membership organizations, and nonprofits in reducing operational friction, improving visibility, and creating more connected customer experiences.

Trusted by organizations that can’t afford missed moments.

CDS Global powers the systems behind high-volume customer, donor, and member experiences. Spanning payments, communications, service, and fulfillment across online and offline channels, with CDS teams improve retention, reduce operational friction, and grow recurring revenue with confidence.

• MEDIA: CDS Global helps media companies manage subscribers across print, digital and hybrid channels with seamless billing, renewals, and engagement tools that improve retention and lifetime value. We empower publishers to focus on content and audience expansion while we power the customer journey behind the scenes.
  
  
• NON-PROFIT: Nonprofits rely on CDS Global to support donors at every step, from frictionless giving to timely acknowledgments, personalized outreach, and secure payment processing. Our end-to-end solutions help organizations increase donor loyalty, accelerate funds availability, and scale global impact.
  
  
• MEMBERSHIPS: From enrollment to renewals and rewards, CDS Global helps membership organizations deliver meaningful, consistent member experiences. With unified data and omnichannel communication, we help you increase retention, automate operations, and strengthen the community you’re building.
  
  
• UTILITIES: We help utility providers reduce costs and improve customer satisfaction through electronic bill presentment, payment processing, and responsive customer care. Our secure, scalable solutions streamline operations while giving your customers a smoother billing and service experience.
  
  
• EDUCATION & LEARNING: CDS Global supports education publishers and eLearning providers with subscription management, payment processing, fulfillment, and customer care solutions designed for content-driven learning models. We support learner relationships across digital and print channels, streamline billing and access, and long-term engagement for educators, institutions, and lifelong learners.

Purpose-built for the organizations people join, support & subscribe to

CDS Global is an enterprise solution for membership, subscription, and donor organizations—bringing together connected software, payments, services, and operations on one foundation.

Our solution is modular by design. You start with the pieces you need and expand when you’re ready.

Resources

• Core: Customer Centric Order Management
• Case Study: Active Interest Media  
• Retention Diagnostic Checklist
• Video Interview with National Geographic