Consumer Services
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The GLP-1 boom offers a real-time lesson in subscription strategy: access may attract customers, but systems built around outcomes create retention.
Why Zuora’s announcement is more than a product update — and what it reveals about the industry-wide shift toward unified, AI-ready monetization architectures.
The program adds a new recurring revenue stream for GoodRx and enters the fast-growing market for subscription-based weight-loss care.
Proposed state legislation would outlaw charging drivers monthly for built-in features like heated seats — a signal that regulators and consumers are drawing the line
Annual subscription revenue rises 11% while editorial revenue declines, showing Getty’s continued shift toward predictable recurring revenue.
State enforcement is accelerating. Here’s how to prepare your flows before involving legal counsel and avoid costly rework.
Case reflects an ongoing trend of state-level enforcement of subscription and automatic renewal compliance, independent of the FTC.
Turn pricing discussions from risky revenue grabs into strategic retention levers. A retention-first pricing framework using tiering, bundling and value sequencing.
The quarter highlights the value of recurring revenue and disciplined pricing. We explore the key lessons for subscription executives.
Regulator alleges Microsoft misled 2.7 million customers by hiding a lower-priced “Classic” option when adding Copilot and raising prices
