Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
Start Here
Latest
This week’s Five on Friday explores statistics on image use, Netflix Ratings changes, the Boomerang App, effective meetings and more.
In this on-demand version of “Five Payment-Processing Challenges in 2016: How to Reduce Their Impact and Keep More of Your Recurring Revenue” you’ll get details
What are your obstacles to revenue growth? Gaining alignment around a focused plan to overcome them is key to your success. This article looks at
On Tuesday, Boston Globe publisher John Henry apologized to subscribers for the home delivery debacle they experienced over the previous week or so. According to
Telemarketing is often an effective way to grow your customer base. But it often means different things to different people. This article explores how you
Content engagement drives subscriber acquisition, and content engagement is driven by your analytics. Segmenting your audience and learning what appeals to certain prospects is key
California consumers are suing subscription-based companies within and outside the state, in accordance with California’s auto-renewal law (Cal. Bus. & Prof. Code § 17600 et
PlayStation owners in the U.K. can now play their favorite games with a PlayStation Now monthly subscription, says Engadget. For £12.99 a month, gamers have
Kevin Novak discusses the customer journey in a multi-channel world, which is comprised of a variety of different factors that are in need of consideration.
After informing us of our outdated billing information, Dropbox followed up with an email informing us that our storage is now full, and we will
