14 Strategies for Better Subscription Retention

Regulation and Compliance

From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.

Here are some of our most popular and evergreen content focused on Compliance and Regulation to help you stay on the right side of the law:

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Check out all of our Compliance and Regulation information below – both news and subscriber-only – organized by date:

Legal Update: How Data Collection Crackdowns Affect You

Every successful subscription site is collecting information from its users-either for simple transactional reasons or marketing purposes. But the government is cracking down on sites that violate terms of use or simply fail to notify users about privacy policies. Listen to this one-hour Webinar with Attorney Lisa Dubrow to find out what the new FTC regulations are, why you shouldn't say your site is "safe and secure," and how to best inform users about any changes in your terms of use.
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FTC Case Could Affect How Payment Processors Address Chargebacks

In these economically-strapped times, the Federal Trade Commission(FTC) is cracking down not only on merchants who swindle consumers, but all parties involved in fraud, including payment processors.Recently, a U.S. District Court for the Eastern District of Texas banned the use of "remotely created payment orders" by Landmark Clearing, Inc. "Remotely created payment orders" allow merchants to enter a client's name and bank number into a form and are cleared like a paper check, except that…

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