Although it is hard to imagine Congress accomplishing anything these days, it actually passed a new law recently, known as the Consumer Review Fairness Act, which prohibits companies from threatening to sue or otherwise penalizing consumers for posting negative reviews or complaints. The law was enacted to protect a person's ability to share in any forum its honest opinions about a business' products, services, or conduct. The law protects a broad variety of honest consumer assessments, includin...
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