Subscription Insider

Involuntary Churn Will Impact All Subscription Businesses, Not Just Netflix

Netflix announced recently that its U.S. growth was lower than anticipated, due to the involuntary churn of customers from the re-issuance of credit cards to comply with the new EMV “chip card” standards. Subscription Insider spoke with Paul Larson of PLC to get his take on the story.

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The Guardian Enjoys First Year Success with Exclusive Membership Program

The Guardian is enjoying success with its year-old “Guardian Members” program, an exclusive membership program where the outlet’s most loyal readers have the opportunity to support and defend its ability to publish “fearless, open, independent journalism without a paywall.”

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