How to Find Your Savior of Member Churn: Retention Manager Job Description

Who is responsible for retention in your company?

Who within your company is responsible for subscriber or member retention? All too often, there is no one. Robert Skrob, Subscription Insider Guide to Member Retention, wants you to focus on retention and hire this critical role. The job description outlined will be a key role in your organization and critical to your renewal success and profitability.
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