Robert Skrob of Membership Services shares insight on how to create a cancellation process that helps retain subscribers or win them back.
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With rising inflation and higher day-to-day costs, many consumers are facing financial hardship and are cutting their subscriptions to reduce spending. How does your
Traditionally, subscription companies put a heavy emphasis on customer acquisition but retention is equally valuable.
In 2020, Smithsonian magazine began a transformation to explore revenue and retention opportunities while giving their audience a rich, multiplatform experience.
WW ended its fiscal year 2020 strong with a 24% increase in digital subscribers and a total of 4.4 million, a record for the
In this special edition, we share key takeaways from Subscription Show 2020 including disruption, retention and the customer journey.
Subscription Show 2020 starts October 5. Here Subscription Insider and Authority Media CEO Kathy Greenler Sexton shares a preview.
Netflix is canceling streaming video subscriptions that have been inactive for more than a year. Subscribers should watch for an email or in-app message
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