Consumer Services
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When designing a frictionless customer experience, there are three key points to consider – expectations, innovation and integrated ecosystems.
The App Store is under Congressional scrutiny, Walmart’s ad business jumps to $2.1B, Sling TV now accepts crypto.
Amazon is suing AppSally and Rebatest, brokers who pay members to write fake reviews on behalf of third-party sellers.
On President’s Day, former president Donald Trump launched a social media app, Truth Social, in the App Store.
Alaska Airlines launches its Flight Pass flight subscription service, starting at $49/mo., for eligible destinations in CA, NV and AZ.
With more than 200 million members globally, Amazon Prime offers a range of services including free delivery, Prime Video, Amazon Music and more.
Weight loss app Noom Inc. settled a subscription auto-renewal lawsuit in federal court for $62M last week.
Movie subscription service MoviePass will relaunch this summer under the leadership of co-founder Stacy Spikes.
Meta threatens to pull FB & Insta from Europe; Snap shares surge after posting 1st profit; Twitter tests ‘downvote’ button.
Bon Appétit and Epicurious offer paid recipe subscriptions; Hulu & Fox reach streaming deal; creator Hank Green says “TikTok sucks.”
