Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
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Last Thursday Amazon (NASDAQ: AMZN) announced its quarterly financials for the second quarter ending June 30, 2017, and it wasn’t pretty. While much of the
In this weeks Five on Friday, well tell you more about LinkedIns new notifications tab and how it will help you streamline your use of
Last Thursday Microsoft Corp. (NASDAQ: MSFT) announced its fourth quarter results for its fiscal year ending June 30, 2017, including total revenue of $23.3 billion,
TGIF. Weve made it, and the weekend is just around the corner. To help ease you into the weekend, check out this weeks Five on
Last week eBay Inc. (NASDAQ: EBAY) and Shopify (NYSE: SHOP, TSX: SHOP) announced a new partnership, creating a new sales channel to expand merchant reach.
Most subscription company owners and managers tell me theyve already built a new member onboarding program and it didnt improve their subscriber churn rate. Robert
With the Fourth of July on Tuesday, this was a short week, but were still bringing you a full weeks worth of subscription content. In
In this weeks Five on Friday, we share Bill Gates’ 2017 summer reading list, Search Engine Watch offers advice on optimizing for voice assistants, the
In the last part of our series, Organic Search for Publishers, Kevin Novak explains how to create and scale a system for optimizing organic search
When the next recession hits, we can expect to see hundreds of thousands of layoffs again. Plus, during any recession, customers cut expenses even when
