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Before posting your next customer service job opening, use our cheat sheet to gather all the needed information.
Amazon is buying iRobot Corp., best known as the maker of Roomba robot vacuums, for $1.7B in cash.
Spotify reported strong subscriber and revenue growth for the second quarter of 2022.
Twitter issues subpoenas seeking information about Elon Musk’s communications about the $44B deal.
Amazon and Walmart battle over same day delivery, TikTok settles $92M privacy case, OnlyFans lays off staff.
After backlash from users including the Kardashians, Instagram has agreed to roll back recent changes.
Spotify stops producing Car Thing, Amazon to discontinue Amazon Drive, Apple grows to 860M subscribers.
On the heels of disappointing 2nd quarter financials, Twitter announces a 67% price hike for Twitter Blue.
Subscription customers are committed to an ongoing relationship in which they pay for regular delivery of products or services. Unfortunately, many subscription companies don’t understand
Edgar Chun from Recurly shares 10 strategies to minimize involuntary subscriber churn.
