Use “Engagement Tripwires” to Assimilate New Members and Increase Retention
When you think about how you get members fully engaged, do you have a tripwire that moves them to take their first steps to use their membership? What are the first 3-5 actions you want new members to take and that will help them use their membership? Scott Whittaker, Subscription Insider Guide to Membership Strategy and founder of Scott Whitaker Consulting, explains how to move beyond welcoming a new member and actually guiding them into their membership.