Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

CuriosityStream Transitions to Ad-Supported and Subscription Hybrid Model

The streaming video-on-demand world can be challenging for niche subscription services, and not all survive. CuriosityStream, a streaming subscription service launched by Discovery founder and executive chairman John Hendricks, has amassed nearly 1 million subscribers and hopes to keep growing. The service, which features documentaries and series featuring science, technology, history, health and more, originally launched in 2015 with a subscription-only model, but last week the service announced its transition to a hybrid business model that has both an ad-supported tier and a subscription tier.

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CBS Touts Success of Subscription Products in Q2 Report

Amidst allegations of sexual misconduct by CBS chairman and CEO Les Moonves, CBS Corporation (NYSE: CBS.A and CBS) reported $3.47 billion in revenue, a 6 percent increase year-over-year. The company also reported net earnings from continuing operations of $400 million, or $1.05 diluted earnings per share. In an August 2 news release, Moonves said streaming video services CBS All Access and Showtime OTT are exceeding the company’s expectations.

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Shopify Second Quarter Revenue Grows 62 Percent to $245.0 Million

Multi-channel eCommerce platform Shopify (NYSE: SHOP)(TXS: SHOP)reported strong revenue growth of 62 percent in the second quarter of 2018 with total revenue of $245.0 million, driven by Subscription Solutions revenue of $110.7 million, a 55 percent increase year-over-year, and Merchant Solutions revenue of $134.2 million, a 68 percent increase. Subscription Solutions revenue was driven by growth in Monthly Recurring Revenue and an increase in the number of merchants using the Shopify platform for their online businesses. Merchant Solutions revenue was driven by Gross Merchandise Volume and growth in Shopify Capital and Shopify Shipping, each more than doubling revenue over Q2 2017.

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Facebook Invests $3.5 Million in 3-Month Membership Accelerator Pilot

Last week, Facebook announced that the company is expanding its commitment to news publishers, investing $3.5 million in a three-month Membership Accelerator pilot program to help news organizations maximize the their membership programs. In addition, Facebook will extend its Local News Subscription Accelerator pilot that launched earlier this year and contribute $1 million to the 2018 NewsMatch campaign which matches individual donations to more than 100 nonprofit newsrooms, said Campbell Brown, global head of news for Facebook in an August 2 blog post.

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Weekly Subscription News: Video Games, Verizon and Vehicle Subscriptions

In this week’s subscription headlines, EA is ready to launch its Origin Access Premiere Subscription, Kroger is starting a delivery service in four cities to compete with Amazon and Walmart, and Red Hat is exploring blockchain options. Also this week, Verizon offers safe WiFi, PayPal has 244 million customers, and nasty spyware infects 11 million.

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Pandora Reports Subscription Revenue Growth of 67 Percent in Q2

Is the tide turning for streaming music service Pandora? Maybe. Pandora (NYSE: P) wrapped up July with a strong financial report for the second quarter of 2018. Among the highlights are total Q2 revenue of $384.8 million, a 12 percent increase, which exceeded the company’s guidance. Subscription revenue for the second quarter was particularly strong at $113.7 million, a 67 percent increase, excluding Australia, New Zealand and Ticketfly. Pandora discontinued service to Australia and New Zealand as of July 31, 2018, and Pandora closed on the sale of Ticketfly to Eventbrite on September 1, 2017.

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Five on Friday: Car Subscriptions, Attracting Customers and eCommerce Tips

It is hard to believe it is August already! Before you leave the office for the weekend, weve got some great tips for attracting and retaining subscription customers along with other helpful tidbits. In this weeks Five on Friday, MarTech Series explains why opt-in video advertising is so hot right now, PYMNTS predicts that the car subscription market will grow by 71 percent in the next four years, Cratejoy shares ways to attract more subscribers, Impact offers top tips for improving your sites Google rankings with SEO, and Shopify recommends these five tips to drive sales.

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Cengage Responds to Lawsuit about New Subscription Service

In May, two authors filed a lawsuit against textbook publisher Cengage, saying the new Cengage Unlimited subscription service will cost the authors significant sales and royalty revenue. Authors David Knox and Caroline Schact are seeking class action status in U.S. District Court in the Southern District of New York. Cengage’s lawyers have finally responded to the lawsuit, reports Publishers Weekly. The lawyers say there is no reason to believe that the authors’ income will substantially decline.

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MoviePass Runs Out of Money, Disrupting Service to Millions of Members

First, MoviePass blacks out the night of the Marvel premiere of Ant-Man and a second disruption brings the app down – again. Last Thursday, MoviePass ran out of money, disrupting service to its subscribers Thursday and part of Friday. To get the company back up and running again, parent company Helios and Matheson Analytics (NASDAQ: HMNY) borrowed $5 million on an emergency basis from hedge fund Hudson Bay, reports The Verge. In an SEC filing, Helios and Matheson said it would use the emergency funding to pay the company’s merchant and fulfillment processors, says Business Insider.

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SiriusXM Reports Net Income Growth of 45 Percent to $292 Million in Q2

Despite growing competition in the streaming music market, SiriusXM (NASDAQ: SIRI) continues to hold its own with faithful listeners. Last week, the company reported second quarter revenue of $1.43 billion, a 6 percent increase year-over-year. SiriusXM also reported net income of $292 million, or $0.06 diluted earnings per share, representing 45 percent growth year-over-year.

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