June 22, 2016

Birchbox Angers Subscribers with Big Changes to Popular Points Program

Last week Birchbox announced changes to its popular points program, angering many subscribers who have threatened to cancel their subscriptions.Birchbox made a number of missteps in its decision and announcement of the changes. Digiday calls the move ‘business suicide.’ Subscribers, who were notified of the pending change via email, are upset about the devaluation of the current point system, reports Consumerist.

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25 Subscription Management and Billing Platforms that support Account Updater Services

Does your subscription management or billing platform connect you to Account Updater – a service offered by Visa, MasterCard, Discover and more recently, American Express – that provides updated payment card information to help merchants manage involuntary churn issues? With this directory of 25 subscription management and billing platforms that support account updater services, you’ll be able to create a short list of vendor contenders for your subscription business based on applicable industry experience, existing customers, payment gateways and processors supported, as well as pricing.

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