FlexPay
FlexPay is the leading failed payment recovery platform for subscription, membership, and recurring revenue businesses. We solve involuntary churn, preserve your customer experience, and drive more revenue. Our innovative platform uses Invisible RecoveryTM and Engaged RecoveryTM to create individual recovery strategies for each failed payment, delivering the highest recovery rate, longer life span after recovery, and increased retention. You’ll like the results, see for yourself.
Business Types Served:
- Associations, Business Media and Publishing, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming
Stage Solution is Designed For:
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FlexPay is the leading failed payment recovery platform for subscription and recurring payment businesses. FlexPay’s innovative platform uses multiple technologies to achieve the highest failed payment recovery rate, resulting in reduced involuntary churn and faster revenue and profit growth.
The platform has two complementary components: Invisible RecoveryTM and Engaged RecoveryTM.
- Invisible Recovery works directly with the payments system to recover most failed payments quickly without the customer ever knowing their payment was declined. There is no interruption in product or service delivery and the customer relationship continues as normal.
- Engaged Recovery is used when customer help is needed to solve the failed payment, such as when a card has expired or has been lost or stolen. Engaged Recovery uses aspects of behavioral science to create branded outreach communications that motivate customers to promptly resolve the problem and keep their subscription active.
Multiple integration options, including API and access to 40+ CRMs, means quick set-up, no disruptions to billing, and instant recovery improvements compared to traditional in-house recovery methods.
