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Cheat Sheet: Customer Service Representative Interview Questions

Ensure you hire the right customer service reps with our exclusive interview question cheat sheet.

The 24/7 world of social media has raised expectations for customer service, and it can literally make or break a subscriber's experience with your company. If you meet or exceed a subscriber's expectations, you will improve retention and perhaps gain new subscribers as your customers tell others about how great your service is. On the flip side, if you fail, you are likely to lose a customer, and they will tell their friends and family - and may even post to their social media platforms - about...

 

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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!
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