Innovation Excellence Research Pivots After First Subscription Launch Underperforms

What's the most important rule of innovation? Fail fast. Innovation Excellence Research (IXR) - a website dedicated to innovation for business professionals - takes that to heart with its new premium subscription model. Chief Research Officer and Principal Analyst Doug Williams spoke to us about the company's pivot to an innovative revenue model after a disappointing launch. Plus, discover interesting pricing benchmarks and why retention is so difficult for research library models.

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