Consumer Services
Latest
Businesses must now offer cancellation methods matching sign-up flows and provide annual renewal reminders for subscriptions started or extended on or after July 1, 2025.
Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
Refunds sent to over 194,000 consumers after FTC finds Care.com misled users with inflated job listings, false earnings claims, and hard-to-cancel subscriptions
Blackburn and Luján’s bipartisan letter puts fresh regulatory focus on Spotify’s subscription practices as the company defends its bundling model
Streaming subscriptions through Verizon’s +play marketplace will end this summer as the company shifts focus to MyPlan and MyHome bundles
Meta will begin showing ads in the Updates tab and launch paid channel subscriptions—marking the first time WhatsApp monetizes with ads or user-paid features.
Disney’s total payment for Comcast’s one-third stake in Hulu now exceeds $9 billion, as the streaming giant moves toward full operational control by late July.
With over 79 million paid members and 92.7% renewal in the U.S. and Canada, Costco’s recurring membership model remains a key growth and margin driver.
New bundled perks program offers rotating discounts, sweepstakes, and access opportunities—to drive engagement, retention, and bundling across platforms.
Register Now For Email Subscription News Updates!
Search this site
You May Be Interested in:
Smarter subscriptions start here! Join subscription leaders solving the industry’s most complex growth
