In this STAT Pack report, we share a global and U.S. market overview of pay TV usage, market leaders, audience statistics and more.
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Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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Understanding the difference between your most valuable customers and those that will not renew, is like separating out the wheat seeds from all the
How much would you pay for a list of leads who are demonstrably interested in your subscription service, are proven subscription purchasers, and are
Launching a subscription business isn’t easy. Pricing your subscription business is another beast altogether. In this article, we explore the six concepts you’ll need
This STAT PACK provides useful data about media usage in the United States, whether you are just curious or are planning 2021 ad spend.
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels — phone,
If you’re spending a large amount of time and money to acquire new customers, do renewals really matter? They do, and it’s a matter
Join our panel of executives from J.P. Morgan and BillingPlatform as they share critical insights and techniques that can be used to protect existing
Change is here for the subscription industry. Customer retention is top priority while competition grows and customer expectations shift. So, which trends should be
The key to a profitable subscription business is retention. Here are Subscription Insider’s 30 tips and tricks to improve retention and plug subscriber and
One of your more difficult tasks as a subscription business owner is optimizing your price so you can realize the maximum life time value
Before you can generate new subscribers you’ve got to implement systems to stop your members from quitting. This on-demand seminar is focused on delivering
What are the trends and issues that will impact your ability to get paid by your members and subscribers in 2020? This on-demand briefing
Launching a marketing campaign to support an existing or new subscription business, membership, or product? You don’t need a big marketing budget to get
Understanding the details of subscription marketing for trial offers can make a huge difference in the conversion rates and the lifetime value of your
Does your CFO always say no to your budget requests?Learn what your CFO needs to hear so you can secure budget for your Subscriber
Referrals are one of the most effective ways to generate new subscribers for your site at a very low cost, but not nearly as
Understanding how payments work is a key foundation to selecting the right vendors for your subscription or membership business. This guide will help you
Customer Service, while simple in theory, is quite complex. Keeping customers happy so they can continue to doing business with you is becoming increasingly
Whether you’re new to running customer service or at a growing company that is just building out a formal customer service department, preparing a
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Happy St. Patricks Day and thanks for checking out Five on Friday, our curated list of subscription-related must reads. In this weeks edition of
The Consumer Review Fairness Act prohibits companies from threatening to sue or otherwise penalizing consumers for posting negative reviews or complaints.Lisa B. Dubrow, Subscription
Our popular Five on Friday column has returned. In our first edition for 2017, Recurly shares top 10 subscription trends, ThreatMetrix talks about the
In this week’s subscription headlines, Vevo puts its music video subscription plans on hold, SoundCloud gets sued for its ‘GO’ Subscription service, and Microsoft
The Federal Trade Commission (FTC) on January 23, 2017, released a report designed to provide guidance and insight into the legal issues associated with
How you set up a trial offer, how you disclose certain elements of that offer in marketing copy, and how your financial operations manage
Last week the U.S. Consumer Financial Protection Bureau (CFPB) announced that Equifax and TransUnion, two of the Big Three credit-reporting agencies, have been deceiving
The California Online Privacy Protection Act (CalOPPA) applies to any organization that collects personally identifiable information (PII) from California residents. Lisa B. Dubrow, Esq.,
With subscription news headlines covering everything from SaaS and subscription boxes to streaming video and solar gardens, 2016 was an interesting year for the
Toronto-based ruby Corp, the owner of the privately-held Ashley Madison adultery site, has agreed to pay a $1.7 million penalty following the completion of
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Actionable Insight & Advanced Strategies for What's Next.
The keys to growing subscriber lifetime value are often hidden in plain sight.
