How To Maximize SaaS and Software Renewals

Learn how to maximize SaaS and software retention rates. During this on-demand seminar, Adriana Iordan-expert in global eCommerce and payments and Chief Product Officer

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 Introduction:

Learn how to maximize SaaS and software retention rates. During this on-demand seminar, Adriana Iordan-expert in global eCommerce and payments and Chief Product Officer at Avangate-will teach attendees why SaaS subscription businesses face unique customer retention challenges and how to handle them.

This session includes benchmark data, best practice tactics, and three separate case studies to help you learn how to overcome the unique challenges SaaS recurring businesses face.

During this on-demand seminar, Adriana will:

  • Teach attendees experiments they can run to increase both Customer Lifetime Value (CLTV) and retention.
  • Compare their business performance to industry standards using real-world benchmark data.
  • Present case studies that demonstrate how managing the many details of retention can have a direct and significant impact on recurring SaaS profitability:

You will learn:

  • How your company churn rate stacks up against global churn benchmark data.
  • How to optimize payments even after they have been declined, with specific events before and after a subscription expiration date.
  • Retention and renewal process strategies to prevent customers from canceling their subscription.

On-Demand Seminar:

About Adriana Iordan

Adriana Iordan is the Chief Product Officer, Avangate. Adriana specializes in growing SaaS and Software companies internationally through eCommerce conversion optimization and retention strategies, which she honed working with hundreds of global SaaS and services subscription companies while leading the Avangate product and growth services teams. She is proud of achieving high authorization rates for her clients through smart payments recycling strategies, and also winning A/B tests and growing CLTV through growth hacking tactics and conversion optimization.

Avangate, a Francisco Partners portfolio company, is a digital commerce provider that helps Software, SaaS and digital solution providers to sell their products and services online. Avangate’s clients include ABBYY, Absolute, Bitdefender, myFICO, HP Software, Kaspersky Lab and many more companies across the globe.

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