Are comments a necessary part of audience engagement or just too much work to moderate? Swift newspapers dropped comments in the spring and has announced that they won't be coming back any time soon. Randy Bagert, editor of Swift's Greeley (CO) Tribune announced the comment 'pause' last April by saying, "Why don't we just delete the worst of the comments, you ask? Well, we can. But it takes too much time to monitor." At the time,…...
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