August 29, 2013

3 Advanced Retention Tactics for Subscription Renewal Emails

Earlier this week,  I wrote about three great tips for mobile-optimized emails, an important topic for any subscription content site since email is the most cost-effective way to acquire new subscribers, according to our 2013 Online Subscription Benchmark Report. But email is almost more important when it comes to retention marketing (with one great on-site exception). That’s why we thought this renewal email from Carbonite was so effective — it had three advanced tactics that subscription…

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GetVero Onboards New Subscribers with Personal Email Sent from iPhone

We love this onboarding email for one big reason — it’s ultra-personal. That’s conveyed not only by the From name of a real live person, but by the fact that it says it was sent from the person’s iPhone!

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LinkedIn Engages Existing Subscribers the WRONG Way (But Not a Bad Cross-Sell Example)

At first glance, this may seem like a loyalty gift campaign by LinkedIn. But upon closer inspection, it’s a better example of a cross-sell campaign and a retention campaign you should avoid…

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Cricket Struggles to Onboard Young Digital Readers and Gift Recipients

We love the idea of getting digital readers when they’re young, and even encouraging parents and adults to give a digital magazine as a gift to youngsters. The problem for Cricket magazine, however, is that their onboarding is sure to lose them subscribers…

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