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Understanding COVID-19’s Impact on Fraud: Q&A with Monica Eaton-Cardone, Chief Operating Officer and Co-Founder of Chargebacks911

How merchants are more vulnerable to chargebacks during the COVID-19 pandemic

We are going through an unprecedented time with the COVID-19. It has affected so much more than our health, including how we work, study, play, eat and shop. It has also had a huge impact on our economy, including everything from our favorite restaurants and retailers to subscription companies and payment processors. As merchants and other subscription companies navigate this new world, they are getting hit with chargebacks from friendly fraud (when a consumer requests a refund from their bank r...

 

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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!
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