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When designing a frictionless customer experience, there are three key points to consider – expectations, innovation and integrated ecosystems.
Amazon will close 68 brick-and-mortar locations to focus on groceries and fashion, including Amazon Style.
Restaurants see subscription success, Sling TV accepts crypto, Winter Olympics ruffle Peacock’s feathers.
Netflix announced it will acquire Next Games for $72M to expand its mobile game offerings for Android and iOS.
Marc Roth talks to Mastercard about merchant and trade association concerns over new processing rules.
Gannett grows to more than 1.6M digital-only paid subscribers in Q4 2021, but total revenue drops 5.6%.
Subscription management platform acquires numberz and launches Chargebee Receivables to automate AR for subscription companies.
Alden Global Capital loses its second lawsuit against Lee Enterprises in two weeks in its hostile takeover attempt.
The App Store is under Congressional scrutiny, Walmart’s ad business jumps to $2.1B, Sling TV now accepts crypto.
AMC Networks grows to 9M streaming subscribers, Nintendo updates subscription gaming service, why and when Gen Z will pay for news.