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When designing a frictionless customer experience, there are three key points to consider – expectations, innovation and integrated ecosystems.
Gannett grows to more than 1.6M digital-only paid subscribers in Q4 2021, but total revenue drops 5.6%.
Subscription management platform acquires numberz and launches Chargebee Receivables to automate AR for subscription companies.
The App Store is under Congressional scrutiny, Walmart’s ad business jumps to $2.1B, Sling TV now accepts crypto.
Spotify acquires Podsights and Chartable to improve podcasting metrics and insights for advertisers and publishers.
Alaska Airlines launches its Flight Pass flight subscription service, starting at $49/mo., for eligible destinations in CA, NV and AZ.
Financial Times to hit 1M digital-only subscribers; Capital B launches as nonprofit newsroom; App Annie rebrands as data.ai.
New York Times makes changes to Wordle, Tumblr adds a tip jar, fuboTV adds back monthly subscriptions.
Lee Enterprises scored a victory against hedge fund Alden Global Capital in court Monday, affirming their rejection of board candidates.
Weight loss app Noom Inc. settled a subscription auto-renewal lawsuit in federal court for $62M last week.