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Anyone (successful) in the world of subscriptions understands the many unique details we need to stay on top of in order to grow and scale our businesses. For subscription businesses, a key detail is the promise of recurring value, that we must achieve is every part of our subscriber’s experience with our brand. In other words, it requires delivering a delightful subscription experience.
During this on-demand webinar, Shri Mithran will specifically educate attendees on:
- What is the subscription experience, explained through real-world examples?
- How would a good subscriber experience reflect on your acquisition and retention mechanism?
- The financial impact of a good vs. poor subscriber experience. How will it translate into tangible business value?
- What do you need to deliver the subscription experience?
Onboarding information mentioned during our session:
- From First Mile To Nth: Onboarding Beyond User Onboarding
- Good Questions, Bad Asks: The UX Of Questions In User Onboarding
- User Onboarding: How To Get The Little Things Right
- Putting the User Back in User Onboarding
About Shri Mithran, Marketing at Chargebee
Shri Mithran is part of the marketing team at Chargebee. Chargebee, a recurring billing platform for subscription-based SaaS and eCommerce businesses, powers over 9,000 subscription-based companies. Being a product marketer at a company that pioneers the subscription industry, Shri will be sharing his learnings and best practices that have set up success for many of Chargebee’s customers.