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Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
Strong growth in Creative Cloud, Acrobat, and Firefly subscriptions drives 11% revenue increase; Adobe lifts full-year targets as ARR climbs past $18 billion
Refunds sent to over 194,000 consumers after FTC finds Care.com misled users with inflated job listings, false earnings claims, and hard-to-cancel subscriptions
With 4,000+ paid Agentforce customers and surging Data Cloud demand, Salesforce posts $9.83B in Q1 revenue and acquires Informatica to strengthen its AI data stack.
Learn how to use subscription revenue data signals to reduce churn, drive upsells, and optimize renewals. A practical guide for subscription executives ready to act
The $1.2B all-cash deal brings CRM, reservation, and loyalty tools to DoorDash’s platform—paving the way for recurring revenue models beyond delivery.
Learn how subscription businesses are cutting payment costs through analytics, downgrade reduction, ACH incentives, and smarter routing.
Earnings show how bundling, Copilot-powered AI features, and massive infrastructure investments are driving strong subscription growth across Microsoft 365, Azure, and Game Pass.
Podcast revenue surges 33% and in-car churn improves, but total revenue slips 4% and self-pay subscribers decline by 303,000.
Complaint Alleges Unauthorized Charges, Misleading Savings Claims, and Barriers to Cancelation in Violation of Subscription Laws
