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In this edition of Five on Friday, Insider Guide to New Product Development Diane Pierson talks all about customer service.
In order to continue growing and avoid becoming a standalone reference product, LinkedIn needs to build ongoing user engagement.
Netflix, Facebook and Microsoft are in the subscription headlines this week, along with audio subscriptions, ad-blockers and social media. Here are those headlines and more,
Spotify users are outraged at changes to the company’s privacy policy, allowing the streaming music service to access photos, contacts, location, sensor data (about your
Subscription-based companies are constantly changing and evolving. Here are updates on some of the stories we’ve covered over the last few months: Ashley Madison: Hackers
“Can you tell me how to get, how to get to Sesame Street?” Sure, turn on HBO. The popular children’s program is moving. Sesame Street
The New York Times and Financial Times are teaming up to provide unlimited digital access to hotel guests in North and South America, reports Editor
Considering implementing a freemium model for your subscription site? Here are ten tips you should consider while getting started.
Russell Perkins looks at ratings systems and how they are important in a data-driven world.
Facebook is testing a breaking news mobile app with select publishers, reports Business Insider. The app will be a stand-alone news app that will work
