Case Study Lessons: ArkansasOnline Increases Price from Single to Double Digits and Sees No Subscription Drop-Off

As we’ve said before, few newspaper sites deploy best practices when it comes to selling online subscriptions. That’s why we were so happy to

As we’ve said before, few newspaper sites deploy best practices when it comes to selling online subscriptions. That’s why we were so happy to feature ArkansasOnline.com — the companion website to the Arkansas Democrat-Gazette — in last week’s Case Study on Subscription Site Insider.ArkansasOnline.com does a number of things right, from multi-channel marketing to price testing. In fact, the site conducted a price test early on that should give all content publishers reason to question their own pricing.ArkansasOnline.com has two main subscription plans — home delivery + online and online-only. When the site launched, the home delivery + online was priced at $15 and the online-only package was $4.95. The site then conducted a price test, raising both prices to $28, and saw no drop off in subscription sales whatsoever.Currently, about 263,000 people subscribe to the site’s home delivery + online package, while 5,000 subscribe to the online-only package.For more details about ArkansasOnline.com’s business model, which includes launching a paywall 11 years ago for a legacy publication — the Arkansas Democrat-Gazette was founded in 1819 — read the full Case Study on Subscription Site Insider.

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