What To Do When Things Go Wrong: 3 Lessons from Sony & Microsoft

In the last two months, two high-profile companies – Microsoft and Sony – had two high-profile mishaps, one that was generated internally and one
In the last two months, two high-profile companies - Microsoft and Sony - had two high-profile mishaps, one that was generated internally and one that was beyond the company's control. As we reported in November, Microsoft began offering a scaled down version of Office 365 free to iPad, iPhone and Google Android device users. This was great news for consumers who need to create and edit Word, Excel or PowerPoint documents on their mobile devices. Within…...

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