Subscribers to Adobe's Creative Cloud, Web-based software were left without access to Adobe's many software products last Friday when the company had a database software failure. While software glitches were commonplace a few years ago, they can now be disastrous for software companies providing access on a subscription basis, mainly because any site or service outage threatens immediate and long-term revenues. Outages threaten immediate revenues most often because companies seek to appease frustrated members with refunds, or…...
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