March 6, 2012

After an investigative report by NBC4, Ohio’s Attorney General’s office says it’s taking action to examine complaints about automatic enrollment in online membership sites. The complaints seem to center around a company called Affinion, which offers consumers “discounts” during their online checkout process based on a recurring billing charge for membership to a number of programs run by Affinion, such as Shoppers Advantage and Traveler’s Advantage. One Affinion employee claims the company’s customer service center…