14 Strategies for Better Subscription Retention

Directory Home Payment Processing PLC (Paul Larsen Consulting)
PLC (Paul Larsen Consulting)
PLC (Paul Larsen Consulting)

About

PLC Exists to Crush Involuntary Churn.

We help your company increase the lifetime value of customers, manage recurring payments more efficiently, and reduce overall processing costs.

PLC’s mission is to impeccably serve card-not-present merchants by significantly improving their bottom line. We do this by both reducing costs and increasing customer retention by employing the industry’s best recurring payment practices to facilitate a better customer experience for our clients and our clients’ customers.

PLC (Paul Larsen Consulting)

As a team of payments professionals, we know the struggles of increasing subscriber retention first hand, having all spent decades on the merchant-side, building, managing, and optimizing recurring businesses.

Our services are as dynamic as our customers, and we treat each client uniquely. Whether you need quick, “emergency” care or steady optimization, or both, we can create a custom approach for your business.

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Details
Company Name:
PLC (Paul Larsen Consulting)
PLC (Paul Larsen Consulting) helps recurring merchants optimize payments processing, reducing involuntary churn, and increasing the lifetime value of each subscriber or member in their business.
Product Name:
Involuntary Churn & Recurring Payment Operations Expertise
Product Description:

Our services are as dynamic as our customers, and we treat each client uniquely. Whether you need quick, “emergency” care or steady optimization, or both, we can create a custom optimization plan and strategy using industry best-in-class techniques.

Typically, we begin our client engagements with a proprietary, in-depth survey and audit of existing practices to determine the full scope of your problem areas. Once this is complete, we can evaluate areas of deficiencies and competencies upon which to build a plan for moving forward.

Our core services include:

• Survey and Audit
• Process Optimization
• Best Practices Application
• Decline Prevention and Recovery
• Chargeback Prevention and Resolution
• Processor Selection
• Contract Negotiations
• Online Reporting and Financial Reconciliation

Some relationships are short-term and project-oriented – many of which turn into longer engagements – and others may carry on indefinitely as PLC adds value incrementally.

Business Types Served:
Associations, Business Media and Publishing, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming, Other
Stage Solution is Designed For:
SMB, Enterprise
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