At the heart of all recurring-revenue businesses, is the hard work of successfully processing renewing customers with the auto-renew and recurring payments. "Churn" and especially, "Involuntary Churn" are your worst enemy. The challenge is so many companies “set it and forget it” when it comes to payment and retention strategies, processes and tactics. What worked yesterday, does not mean it will work today.

Here are some of our most popular and evergreen member resources, focused on renewals and payment processing. 

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Popular Renewal and Payment Processing Resources:

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Kathy Greenler Sexton September 6, 2016