Ancestry.com’s Welcome Email Includes Free Trial Offer

See how Ancestry.com conveys vital user information while also promoting its services and a free trial.

Ancestry.com does a couple of things well in this welcome email to registered users. One, it provides the login information and password clearly up top in a contrasting color. Two, the email highlights the many benefits of membership. And three, the email includes an offer for a free 14-day trial.

However, we would have liked it the user could have created an easy-to-remember password instead of being assigned a randomly-generated one. And it would have been better if the free trial offer was featured more prominently, perhaps with a graphic, instead of a buried hyperlink at the bottom.

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