Building the Subscription Relationship: The Case for Customer Service

Research shows that customer service is improving in America, and that in the last year, subscribers have become more likely to punish poor service and reward good experiences. What does that mean for your business?

Unless your company has a monopoly on what you offer, you probably survive amid competition. One key to keeping customers happily subscribing to your product: exceptional customer service.
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Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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