Subscription Commerce Benchmarks: A Guide to Subscriber Retention

Subscriber retention is a cornerstone of successful subscription commerce. However, credit card declines and failed payments can lead to churn and lost revenue. In

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Subscriber retention is a cornerstone of successful subscription commerce. However, credit card declines and failed payments can lead to churn and lost revenue. In this on-demand webinar, we will take an in-depth look at the latest subscription industry benchmarks based on a sample set of 1,200 subscription businesses. Understand what is working in payment decline management and get your all your subscriber retention questions answered. 

Emma Clark from Recurly will reveal proven decline management strategies and answer questions, including:

  • Which industries have the highest potential for involuntary churn? 
  • Which decline management strategies have the greatest impact on revenue?  
  • What are the top payment decline reasons (and what can you do about them)?  
  • How does machine learning improve recovery rates?

ON-DEMAND PLAYBACK

 


About Our Guest Expert

Emma Clark, Senior Product Manager, Recurly

As the product manager for Recurly’s Data and Analytics offering, Emma is focused on providing the right solutions and insights to help Recurly customers make smart, data-backed business decisions and grow their business.

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