Five on Friday: OTT, Customer Experience and Magazine Growth

Featuring Netflix, Amazon, Google and the NBA

Happy Friday the 13th, everyone! We hope you have had a good week. In today's edition of Five on Friday, Parks Associates announces the top 10 U.S. subscription OTT services for 2019, we share ways customer experience impacts retention, magazines are getting more attention via mobile and video, Google's most recent algorithm is causing problems, and a subscription job opportunity from the NBA.
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