Five on Friday: Customer Service, Streaming Music, Digital Advertising

Featuring Facebook, Twitter, Spotify, Apple Music and IAB

We made it; the week is almost over! In this weeks Five on Friday, the Facebook Journalism Project reveals publisher results, we offer best practices on using Twitter as a customer service tool, Barrons explains why investors are no longer interested in movie theater stock, Apple Insider explores the streaming music wars, and the IAB shares digital advertising results for 2018. Happy Mother's Day to all the mothers, grandmothers and mother figures out there!
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