14 Strategies for Better Subscription Retention
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Subscriber Retention

It’s no secret that the most important thing you can do as a subscription merchant running your subscription, membership or recurring revenue business is keeping your paying customers happy and coming back for more – keep them renewing, that is!

That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.

Here are some of our most popular & evergreen content focused on Subscriber Retention:

Interested in on-demand training? Check out:

  • Subscription Fundamentals: RETENTION, with Robert Skrob. Learn the essentials and tactics of retention, including how to develop a membership growth plan, optimize your member’s journey, deliver what your subscriber truly wants, and a primer on how to track and measure it all for maximum profitability!
  • Subscription Fundamentals: PAYMENTS, with Melanie Stout. Learn about involuntary churn and the essentials of how recurring payments work, starting with basics and work through to sophisticated topics such as chargeback handling and KPI monitoring.
  • Subscription Show 2020 On-Demand with an entire track focused on subscriber retention and 77 sessions dedicated to the latest subscription economy trends and intel.

Check out all of our Subscriber Retention information below – both news and subscriber-only – organized by date:

Subscription-Economy Leaders Gravy, Paul Larsen Consulting, and Vindicia to Sponsor Subscription Show 2021

Subscription Insider is delighted to announce that leading subscription economy companies Gravy, Paul Larsen Consulting (PLC), and Vindicia will join Subscription Show 2021 as Gold Sponsors.

Changing Your Business Model Changes Everything

Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment challenge for subscription providers.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.

BillingPlatform to Co-Host Subscription Show 2021

Boston, March 16, 2021— Subscription Insider is delighted to announce that BillingPlatform, the leading global cloud-based monetization and billing solution provider for...

Payment Pain: Remedies for Chronic Subscription Billing Headaches

Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment challenge for subscription providers.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.

Subscription Insider Announces the Official Launch of Subscription Show 2021

Conference to be held in New York, NY, November 1-3 (with live streaming) Tickets go on sale March 16...

How to Offer Software Subscriptions That Stand Out from the Crowd: The Subscription Experience

Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment challenge for subscription providers.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
Five on Friday February 19, 2021

Five on Friday: Subscription Apps, Retention Tips and Bookazines

The top-grossing subscription apps of 2021, 4 retention tips from Mather Economics and the growing popularity of bookazines.

Subscription Commerce 2021: Recurring Payment Trends You Need to Understand Now

Learn the key trends your subscription business will need to stay on top of, and more importantly, the strategies you will need to implement in order to minimize their impact.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
Top Subscription Stories of 2020

Top Subscription Stories of 2020

This year's top subscription stories include major acquisitions, antitrust concerns, lots of layoffs, an abundance of launches and more.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
Peloton agrees to buy Precor for $420 million.

Peloton to Buy Precor for $420 Million

Peloton announced its plan to buy Precor, a larger global fitness equipment manufacturer, in a deal valued at $420 million.

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