After much anticipation, Disney launched its own streaming service – Disney+ – on Tuesday, but the service was plagued with technical difficulties on its first day, reports Recode. Frustrated subscribers turned to social media (#DisneyPlusFail) to air their concerns with “unable to connect” messages, slower-than-anticipated speeds and other problems. Some subscribers were understanding, as big technology launches almost always have some bugs, while others felt like Disney should have anticipated the problem.
Dana Neuts is Subscription Insider's Senior Staff Writer, covering our daily subscription news as well as member features, case studies, and reports.
Dana is also a writer, editor, marketing professional, speaker and the publisher of iLoveKent.net. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. She is the immediate past president of the Society of Professional Journalists. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!
Dell (NYSE: DELL) hopes to make the lives of its business clients easier with the launch of Dell Technologies On Demand. This new set of offerings combines an end-to-end portfolio of consumption-based and as-a-service products that give business clients the flexibility and agility of the cloud, along with the control, performance and predictability of on-premises IT infrastructure. “The multi-cloud world is here and will only grow, which means customers need on-demand and consistent infrastructure that yield predictable outcomes across all of their clouds, data centers and edge locations..."
Meredith Corp (NYSE: MDP) reported decreases in revenue and earnings for the first quarter of its fiscal year 2020 for the period ended September 30, 2019. Total company revenues from continuing operations were $725 million, compared to $774 million for the same period last year. The prior year period, however, included $33 million in high-margin political advertising for the Local Media Group, which the company did not have this year. Earnings from continuing operations were $12 million, down from $16 million for the same period last year.
Google (NASDAQ: GOOGL) is getting into the fitness wearables business. The technology giant announced last week that it is buying Fitbit (NYSE: FIT) at $7.35 per share in an all-cash worth approximately $2.1 billion. The deal is expected to close next year, subject to regulatory approval, approval by Fitbit stockholders and standard closing conditions.
Six months ago, in an unprecedented move for a legacy newspaper, the 148-year-old Salt Lake Tribune applied for nonprofit status with the Internal Revenue Service. In doing so, owner Paul Huntsman agreed to turn over ownership of the newspaper to a public board of directors. On October 29, the IRS approved the newspaper’s request for 501(c)(3) nonprofit status, making it possible for supporters to make tax deductible donations to support the newspaper’s work. The approval, which came sooner than expected, is the first time the IRS has granted nonprofit status to a daily newspaper.
This has been an amazing week as we held our first three-day Subscription Show. That didn’t stop the subscription news world though. Here are some of the latest subscription headlines: Sprout Social files to go public, Apple hinted at a subscription-based iPhone, and Zuora’s stock is lacking. Also in the news, EA games are returning to stream, NBC might offer Peacock free, and Netflix is getting into the podcasting business.
This week was nothing short of amazing, as we wrap up our very first Subscription Show. Thanks to our sponsors, keynotes, speakers, vendors and attendees for making this conference both useful and fun, chock full of great ideas and techniques to grow our subscription businesses. Here’s what else is happening in the subscription world: Amazon will earn close to $10B in net digital ad revenue this year, Dropbox is making its file transfer service available to all users, Netflix says it is compatible with certain Roku and Samsung devices, Apple plants seeds for subscription growth, and Hubspot shares social media marketing tips.
The New York Times Company reported total revenue of $428.5 million, or 2.7% growth, for the third quarter of 2019, compared to $417.3 million for Q3 2018. The New York Times’ subscription revenue was $267.3 million, a 3.7 million increase, driven by growth in the company’s digital-only products including news, Crossword and Cooking. Paid digital-only subscription totaled just over 4 million at the end of the third quarter, a net increase of 273,000 subscribers and a 31% increase year-over-year. OF the net new adds, 209,000 came from digital news and the remainder came from Crossword and Cooking.
Amazon isn’t the only subscription company hoping to reach a new generation of potential customers. Spotify just launched Spotify Kids, a standalone premium app designed specifically for kids ages 3 and older and their families. The new app includes a family-friendly curated group of playlists with music and stories from favorite TV shows, movies and plays – think Disney, Nickelodeon, Discovery Kids, Universal Pictures and BookBeat.
With its new membership program, Lyft Pink, the ride-sharing service is advancing its mission to change how people think about transportation. Lyft wants people to stop thinking about cars as something to own, but as something they use as a service instead. Ideal for riders who use Lyft two or more times per week, Lyft Pink is a better way to ride, says the ride-sharing company, rewarding frequent users with preferred pricing and other perks.