When Do Your Subscribers Transform Into Lifetime Members of Your Vibrant Tribe?
Understanding Your "Retention Point"
Every subscriber has a “retention point” that is the moment in time when they become subscribers for life. When a group reaches this “retention point”, 70% to 80% become subscribers for life. Robert Skrob, Subscription Insider Guide to Membership Retention, discusses retention points and why moving your business’s retention point earlier in your subscriber lifecycle is the key to long-term growth.
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