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Subscription Business News


Articles from our Trusted Partners

Improve Your Customer Retention With These 5 Easy Steps

Subscription-based businesses are beginning to realize that the true indicator of growth and company longevity has more to do with a flourishing customer retention rate. Simply put, the customer retention rate reflects your company’s ability to maintain company-consumer relationships over a period of time. Casey Padgett walks through how to calculate your subscriber retention rate and 5 tips on how to improve it.

Dunning: 5 Dos and Don’ts to Minimize Subscriber Churn

Learn the dos and don'ts of dunning, benchmarks, with three case studies to understand how dunning can impact your subscriber retention in this on-demand webinar.

Mastering the Art of Pricing

Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment challenge for subscription providers.

The Enterprise Journey to Advanced Monetization: What You Need to Know

In this on-demand webinar with leading industry experts, Stephen Hurrell, VP & Research Director of Ventana Research, and Dennis Wall, CEO of BillingPlatform, you will learn best practices for launching and growing advanced monetization models. We will explore key topics to provide insights to help you succeed in your journey, including: the dangers of managing disparate systems, the art and science of an integrated monetization strategy, and future proofing your business.

STAT PACK: Subscriptions and Direct Selling in the U.S.

We've collected a range of statistics which look at direct-to-consumer sales of some of the top D2C brands and the popularity of subscription boxes for personal use and as gifts.

Latest Articles

Weekly Subscription News: Football, Freebies and Frustration

Razorbacks launch subscription streaming network, JPMorgan buys majority stake in VW payments, Texas passes bill prohibiting social media censorship.

Five on Friday: Teslas, Tacos and Targeting

Amazon eyes Sunday Night Football, Taco Bell tests taco subscription, and Quora launches Quora+.

Intuit to Acquire Mailchimp for $12B in Cash and Stock Deal

Intuit confirmed Monday they are acquiring customer engagement and marketing platform Mailchimp in a $12B deal.

Judge Hands Down Split Decision in Epic Games v. Apple Lawsuit

A federal judge handed down a split decision in the Epic Games vs. Apple lawsuit. Epic Games is appealing.

Google Plans to Appeal €500M French Fine on Merits of Case

Google plans to appeal a €500 million fine ($591M) imposed by France’s Competition Authority. Google says the fine is disproportionate.

Weekly Subscription News: Printing, Promising and Paying

Shutterstock buys PicMonkey for $110M, DocuSign raises full year guidance, and Hot Pod will be The Verge's first paid product.

USA TODAY Launches Sports+ Premium Subscriptions

Earlier this week, Gannett-owned USA TODAY announced the launch of its newest premium product, USA TODAY Sports+.

Five on Friday: Monopolies, Music and Microsoft

The DOJ prepares to sue Google, Microsoft launches a personalized news service, and Hulu to raise prices.

Substack Acquires Subscription-Based Social App Cocoon

Substack is acquiring Cocoon, a subscription-based social app. Cocoon will remain independent.

The New York Times Puts Wirecutter Behind Metered Paywall

The New York Times Co. is putting its Wirecutter product review site behind a metered paywall.